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Maintenance/Warranty Questions

QSI Maintenance & Warranty Questions

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QSI Maintenance & Warranty Questions

  1. How frequenty should I plan to maintain the CCD chamber on my QSI camera? On a cooled CCD camera, the CCD chamber has to be kept ultra dry so that moisture doesn't condense on the cold surfaces inside the cooled chamber.

    The CCD Chamber on QSI 500, 600 and RS Series cameras is filled with UHP argon and hermetically sealed. However, very slowly over time some gas transfer does occur, slowly replacing the argon with outside air introducing moisture into the chamber.

    QSI cameras also have a microsieve desiccant behind a gas permeable barrier to harvest any water molecules that make it into the chamber. The microsieve desiccant is an extraordinary material with a porous structure and a huge surface area almost perfectly designed to lock up water molecules.

    The careful design of the CCD chamber on QSI cameras and the use of the highest quality materials gives the chamber and exceptionally long life. Under typical circumstances the CCD chamber can be expected to stay dry for about 3 years, but this can vary over a wide range depending on the use pattern of the camera and the surrounding environmental conditions.

    If you live in a dry environment and image with your camera every few weeks, or if the camera is always in a controlled environment like a lab, the chamber is likely to stay dry for 3 years or longer. If you live in a place where it gets very humid, such as the U.S. southeast, regularly transport your camera back and forth between high and low altitudes, or cycle the cooling on your camera almost daily, it may be important to recharge the chamber annually.

  2. What options available for maintaining the CCD Chamber on my QSI camera? Keeping the chamber dry is important to achieve the highest possible image quality and to prevent moisture damage to the camera. The microsieve desiccant on QSI cameras is accessible under the desiccant cover on top of the camera and is designed so that it can be removed and recharged by the user. See the QSI User Guide for complete details.

    QSI offers maintenance services to keep the CCD Chamber in top operating condition. Please contact us on support@qsimaging.com for more information about the maintenance services available.

  3. Can I recharge the CCD Chamber myself? Yes, The microsieve desiccant on QSI 500, 600 and RS Series cameras is accessible under the desiccant cover on top of the camera and is designed so that it can be removed and recharged by the user. See the QSI User Guide for complete details.

  4. I have a question about my Warranty. For questions about the warranty on an existing QSI camera, please email us on support@qsimaging.com

 

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