Maintenance and Warranty

Maintenance Services and Extended Warranty for QSI Cameras

The CCD chamber of a QSI camera is filled with an ultra-dry noble gas and hermetically sealed. Maintaining the chamber to prevent condensation or frost on the cold surfaces inside the cooled CCD chamber is critical to the proper operation of the camera. Damaged caused by moisture inside of an improperly maintained CCD chamber is not covered by the QSI warranty.

The desiccant inside the CCD Chamber can be recharged by user. See the QSI Camera User Guide for complete details. QSI offers a variety of maintenance services to maintain the camera at peak performance and extended warranties that include a factory CCD Chamber Recharge.

Questions about maintenance or warranties?
See this Maintenance FAQ for answers to common questions

Maintenance Services

For more information about available maintenance services, please contact us by using the contact page